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Private Pay

Why Many Choose Private Pay 

Health insurance is a true blessing, however, does require a diagnosis to cover costs.  Many times, those seeking therapy do not always require a diagnosis in order to just talk to someone.  


Reimbursement for Services

At this time Aetna, Cigna, United Health Group insurance & Optum are accepted.  However for all other insurances that I do not accept, they accept me!  At your request, we can submit electronically for OON services or provide a superbill.

What is a superbill?

  • A superbill is a thorough receipt completed by practitioners that allows patients to be reimbursed directly from their health insurance company.

  • A superbill does not guarantee that an insurance provider will pay for the services provided. Each insurance plan is different, and it is your responsibility to contact your insurance provider and find out exactly will be covered.

Sending in your superbill for reimbursement

  • To ask your insurance company to reimburse you for services you received, mail (or submit online, depending on the company) your insurance company the following:

    • The superbill you received from your counselor, and 

    • A photocopy of your insurance ID card, front and back.

  • Keep a photocopy of all the documents you send in for your records.

Why does my counselor not bill my insurance company for me?

  • Many health care professionals do not work directly with insurance companies, choosing instead to work as out-of-network providers. This ensures that your counselor makes medical decisions that are purely based on professional expertise and not on health insurance policies.

How do I find out what my insurance company will reimburse for an out-of-network provider?

  • Call the customer service phone number listed on your insurance card.

  • Ask, “I want to work with an out-of-network provider, how much will you reimburse me?”​

  • Ask, “What is the best way to submit my claim for reimbursement with a superbill?”

  • Be sure that your insurance plan benefits are clear to you - what should your health plan cover? What health services count toward your deductible?

Release  of Authorization

Please note that should you choose to submit a superbill, you are releasing medical information that is protected by law. This means you are waiving some of your rights to privacy and confidentiality. It is standard for your insurance company to keep a record of your diagnoses stated on the superbill as part of your permanent medical file.

Paying by Phone


We are INN (in network) with Aetna, Cigna, United Healthcare & Optum.  

All other ONN (out of network) insurances will reimburse at an out of network rate and take your personal deductible & copay into consideration.  If using OON insurance, it is important to check with your insurance company what these rates will be for you. If using ONN benefits, we are happy to submit your claim electronically to expedite the reimbursement process.  

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